Return and Refund

Thank you for shopping at Ayu Devices.

If, for any reason, You are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with us.

Interpretation and Definitions:  

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions
shall have the same meaning regardless of whether they appear in the singular or in the plural.


For the purposes of this Return and Refund Policy:

* Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to AYU DEVICES PRIVATE LIMITED, SINE
Business Incubator, Ayu Devices Pvt Ltd, Rahul Bajaj Innovation Center, 6032, 6th Floor, YP road, IIT Bombay, Powai, Mumbai – 400076   

  * Goods refer to the items offered for sale on the Service.
  * Orders mean a request by You to purchase Goods from Us.
* Service refers to the Website
* You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is
accessing or using the Service, as applicable

Your Order Cancellation Rights: 

* You are entitled to cancel Your Order within 7 days by giving any reason for doing so.
* The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have
appointed, who is not the carrier, takes possession of the product delivered.
* In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of
your decision by:
* By email:

We will reimburse You no later than 7 to 14 business days on which We receive the returned Goods. We will use the bank payment mode.

Conditions for Returns:

In order for the Goods to be eligible for a return, please make sure that:
* The Goods were purchased in the last 7 days
* The Goods are in the original packaging

The following Goods cannot be returned:

* The supply of Goods made to Your specifications or clearly personalized.
* The supply of Goods which according to their nature are not suitable to be returned, deteriorates rapidly or where the date of expiry is over.
* The supply of Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
* The supply of Goods that are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods:

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:

Ayu Devices Pvt Ltd,
Rahul Bajaj Innovation Center, 6032, 6th Floor,
YP road, IIT Bombay, Powai, Mumbai – 400076

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return.
Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to You later, We will
send the refund to the gift giver.

Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us:
* By email:

©2023.All Rights Reserved. Ayu Devices Pvt. Ltd.

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